Privacy Policy
Last updated October 20, 2026
This policy explains what personal information KSPD Strategic Project Delivery Limited collects through Quotiva, why, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Account details: your email address and an encrypted password.
- Company details: the name, address, phone, email, tax number and logo you enter.
- Quotes and rates: everything you put into quotes, including your clients' names, contact details and job sites.
- Client sign-off: when a client accepts a quote through a link, the name they type, their signature drawing and the time.
- Billing: your subscription status. Card details go straight to Stripe; we never see or store your full card number.
- Technical data: basic logs such as IP address, browser type and errors, kept by our hosting providers to run and secure the service.
How we use it
- To run Quotiva: sign you in, save your quotes and show them to the clients you share them with.
- To bill your subscription and send account emails such as password resets, receipts and important notices.
- To keep the service secure, fix problems and improve it.
We do not sell personal information, and we do not use your quotes or your clients' details for advertising.
Your clients' information
When you add a client to a quote, you are responsible for having a reason to use their details, such as a request for a price. We handle that information only on your behalf, to run Quotiva for you.
Who we share it with
We use a small number of trusted service providers, who may store or process data in Canada or the United States:
- Supabase stores accounts, company settings and quotes.
- Vercel hosts the website and app.
- Stripe processes subscription payments.
Information stored outside Canada can be accessed by the courts and authorities of that country. We may also share information if the law requires it, or with a buyer if the business is sold, under this same policy.
Cookies and local storage
Quotiva uses your browser's storage to keep you signed in and to remember small preferences, such as a hidden setup checklist. We do not use advertising or tracking cookies.
How long we keep it
We keep your information while your account is open. After an account closes we may delete its data after 90 days. Billing records are kept as long as tax law requires.
Security
Data travels over encrypted connections. Each company can only see its own quotes and rates. No system is perfectly secure, so please use a strong password and tell us right away if you suspect a problem.
Your choices
You can see and change your company details and quotes in the app at any time. To get a copy of your personal information, correct it, or have your account and data deleted, email support@quotiva.ca. We will reply within 30 days.
Changes
If we make significant changes to this policy we will email account holders before they take effect.
Contact
Privacy questions or complaints: support@quotiva.ca. If we cannot resolve a concern, you can contact the Office of the Privacy Commissioner of Canada.